FAQ's

door repairs and maintenance faq

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let our trained, insured and bonded installers take care of door installation!

Frequently Asked Door Repair & Maintenance Questions

Answers to your commonly asked questions about door care are here.

Q: My All-West Glass door hardware has tarnished. Can the original appearance be restored?

A:  Yes and no. Some solid brass items can be refinished and re-lacquered, but most finishes would require recoating, and that’s often more expensive than simply replacing the hardware. Some hardware may have manufacturers’ warranties against tarnishing and can be repaired/replaced under warranty.

Q: How do I get the broken glass in my All-West door or patio door replaced?

A:  Our Customer Service Representatives are on hand to help if your door’s glass is broken. Giving us a call is the first step in setting up a repair! Contact your All-West Glass location today.

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Our National Written Guarantee

We guarantee that all repairs we perform meet or exceed Canadian automotive glass industry standards.

This guarantee protects you against defective workmanship or materials* and is valid from the date of issue for the life of the vehicle, provided it remains owned by/registered to you.


*Please note: Coverage for damages caused by or resulting from unreasonable use, maintenance or care of the vehicle are excluded.

LOCATIONs

All of our British Columbia locations are Glass Express-certified.

ALBERTA

EDMONTON, GRANDE PRAIRIE, PEACE RIVER, WHITECOURT


BRITISH COLUMBIA

Burns Lake, Chetwynd, Dawson Creek, Fort St. John, New Hazelton, Houston, Kitimat, Prince George, Prince Rupert, Quesnel, Smithers, Terrace, Vanderhoof


Northwest Territories

Yellowknife


Yukon

Whitehorse

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