What kinds of information we may gather about you
How we may use that information
Whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, the information
ALL-WEST GLASS policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, ALL-WEST GLASS’s policies and procedures are subject to change.
Types of Information
In the course of serving its customers, ALL-WEST GLASS acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information—such as a customer’s name, address, telephone number and credit card data—is provided to ALL-WEST GLASS by its customers in order to establish service.
Other information—such as a customer’s account status, choice of services and customer logs—is created and maintained by ALL-WEST GLASS in the normal course of providing service. In addition, ALL-WEST GLASS may store customers’ electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.
Personal information is any information that personally identifies you or allows us to contact you. It includes, without limitation, your full name, your e-mail address, your home address and/or your telephone number. This information is ordinarily used to individualize your experience on our website, communicate separately with you, facilitate your movements throughout our website and to be able to selectively send you communications that may be of interest to you, either electronically or otherwise.
Generally, you can visit our website without revealing any Personal Information. The personal information collected from Customers during the registration process is used to manage each Customer’s account (such as for billing purposes). This information is not shared with third parties, unless specifically stated otherwise or in special circumstances.
We collect certain Aggregate information, such as tracking the Internet address of the domains from which you visit our site and analyzing this data for trends and statistics, tracking your IP address (the number that is automatically assigned to your computer when you are using the Web), and tracking your browser type. We use this Aggregate information to help diagnose problems with our servers, to administer our site and to gather broad demographic information. None of this information is connected with your Personal Information.
ALL-WEST GLASS may also generate non-identifying and aggregate profiles from personal information Members provide during registration (such as the total number, but not the names, of Customers).
Use of IP Addresses
An IP address is a number that is automatically assigned to your computer whenever you’re surfing the Internet. Web servers automatically identify your computer by its IP address. ALL-WEST GLASS and/or its affiliates may collect IP addresses for the purposes of system administration, to report aggregated information to our advertisers and to audit the use of our website.
When Customers request pages from our website, our servers log the requesting Customers’ IP addresses. We normally will not link IP addresses to anything personally identifiable, which means that Customers’ sessions will be logged, but Customer identity remains anonymous to us.
We can and will use IP addresses to identify a Customer when we feel it is necessary to enforce compliance with our rules or terms of service or to protect our service, website or any person, or where it is otherwise permitted by law.
Responses to e-Mail Inquiries
When Visitors or Customers send e-mail inquiries to ALL-WEST GLASS, the return e-mail address is used to answer the e-mail inquiry we receive. ALL-WEST GLASS does not use the return e-mail address for any other purpose and does not share the return e-mail address with any third party.
Voluntary Customer Surveys
We may periodically conduct both business and individual customer surveys. We encourage our customers to participate in these surveys because they provide us with important information that helps us to improve the types of services we offer and how we provide them to you. Your personal information and responses will remain strictly confidential, even if a third party conducts the survey. Participation in our customer surveys is voluntary.
“Cookies” and How ALL-WEST GLASS Uses Them
Advertisers and partners may also use their own cookies. We do not control use of these cookies and expressly disclaim responsibility for information collected through them.
Links to Other Sites
Please keep in mind that whenever you give out Information online (for example, via message boards or chat lines), that Information can be collected and used by people you don’t know.
While ALL-WEST GLASS and its affiliates strive to protect their Customers’ Information and privacy, we cannot guarantee the security of any Information you disclose online and so you disclose such Information at your own risk.
ALL-WEST GLASS is committed to taking reasonable measures to protect your Personal Information from theft, misuse and alteration. Although ALL-WEST GLASS’s security efforts are consistent with industry practices, complete privacy, confidentiality and security are not yet possible over the Internet.
The Customer agrees that since the Internet is not a fully secure medium for the communication of information, and since privacy and confidentiality cannot be guaranteed, use of ALL-WEST GLASS’s services may cause the Customer’s information to be accessed by, or disclosed to, other persons. Therefore, the Customer agrees that ALL-WEST GLASS shall not be responsible or liable for any damage that the Customer, or any other person, may suffer in connection with the communication of private, confidential or sensitive information using ALL-WEST GLASS’s services.
While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining the Customer’s information.
Use of Information
ALL-WEST GLASS does not make any client data available to third parties. We do not sell lists, accept advertising or generate any third-party revenue from the data that is generated on this site.
We do not share data from any client with other clients. We take the information we receive from individuals responding to our Customer Surveys and combine (or aggregate) it with the responses of other ALL-WEST GLASS customers to create broader, generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector or other demographic information). We then use the aggregated information to improve the quality of our services to you, and to develop new services and products. This aggregated, non-personally identifying information may be shared with third parties.
However, ALL-WEST GLASS may disclose personal information about Visitors or Members, or information regarding your use of the services or websites accessible through our Services, for any reason if, in our sole discretion, we believe that it is reasonable to do so, including to satisfy laws, such as the Electronic Communications Privacy Act, regulations, or governmental or legal requests for such information; to disclose information that is necessary to identify, contact or bring legal action against someone who may be violating our Acceptable Use Policy or other user policies; to operate the Services properly; or to protect ALL-WEST GLASS and our Members.
ALL-WEST GLASS may disclose or access account Information for administrative and other purposes that we deem necessary to maintain, service and improve our products and services.
ALL-WEST GLASS disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. ALL-WEST GLASS will, however, review, delete or block access to communications that may harm ALL-WEST GLASS, its customers or third parties. The grounds on which ALL-WEST GLASS may take such action include, but are not limited to, actual or potential violations of ALL-WEST GLASS Acceptable Use Policy.
Customer Service, All-West Glass
Revisions to This Policy
ALL-WEST GLASS reserves the right to revise, amend or modify this policy, our Internet Service Agreement and our other policies and agreements at any time and in any manner. Notice of any revision, amendment or modification will be posted in accordance with the Internet Service Agreement.
ALL-WEST GLASS’s Commitment to Children’s Privacy
Protecting children’s privacy is especially important to us. It is our policy to comply with the Children’s Online Privacy Protection Act of 1998 and all other applicable laws. ALL-WEST GLASS recommends that children ask a parent for permission before sending personal information to ALL-WEST GLASS, or to anyone else online.